Shipping
Against the Grain Coffee ships using Sendle, a registered B Corp and Australia’s first 100% carbon neutral delivery service.
TRACKING
All deliveries come with tracking details as long as an email address and phone number are provided.
TERMS AND CONDITIONS FOR FREE SHIPPING
Applies to standard coffee orders above $100 only.
Free shipping is automatically calculated and applied at checkout.
Valid only within Australia.
Standard orders include: coffee, teas, small goods.
Small goods are dispatched via Sendle. If you want your order to be shipped express, please choose the Express Post option (costs apply).
Equipment delivery or large/heavy items - shipping costs are calculated at check-out. If you'd like to know in advance your shipping cost please email hello@againstthegraincoffee.com requesting a quote prior to placing an order.
DELIVERIES WITHIN AUSTRALIA
We use Sendle to ship parcels Australia-wide. Delivery times are estimates only. Delivery times apply from the date of dispatch, not the date orders are received, and refer to business days not calendar days. We make every effort from our end to ensure deliveries arrive within the estimated time frames. However once orders have been dispatched and handed over to shipping providers, any delays during transit are out of our control.
SENDLE STANDARD DELIVERY TIMES
Please allow 2 business days for us to receive and pack your order, and additional time for shipping as per the guides below:
● Metro NSW 2-4 business days
● Metro VIC 2-4 business days
● Metro QLD 2-4 business days
● Metro WA 6-9 business days
● Metro SA 3-6 business days
● Metro NT 7-15 business days
*** Regional, rural and remote areas may attract longer shipping times
Postage Rates
QLD, NSW, VIC, SA, ACT
0kg-0.99kg - $12
1kg-2.99kg - $13
3kg-4.99kg - $14
5kg and up - $20
WA, NT, TAS
0kg-0.99kg - $14.50
1kg-2.99kg - $15.50
3kg-4.99kg - $16.50
5kg and up - $25