FAQ

Where are your coffee beans from?

• We carefully sourced a range of premium coffee beans from Brazil, Papua New Guinea, Colombia, Rwanda, Nicaragua and Ethiopia known for their rich flavor profiles and quality.

How should I store your coffee beans?

• To maintain freshness, store our coffee beans in an airtight container in a cool, dark place away from direct sunlight and moisture.

What's the best way to brew your coffee?

• Our coffee is versatile for various brewing methods like drip, French press/plunger, stovetop, aeropress, pourover, chemex, percolator or espresso machines. 

Can I subscribe for regular coffee deliveries?

• Absolutely! Subscribe to our coffee delivery service and save 5% for hassle-free, regular deliveries tailored to your schedule. Shop our full range here.

Do you offer wholesale or bulk purchasing?

• Yes, we offer wholesale options for businesses and bulk purchases. Click here to fill out our Wholesale contact form or here to apply for our Office supply program.

What's your shipping policy?

• We strive to process and ship orders promptly. Check our shipping page for details on shipping times, rates, and any current promotions.

What if I'm not satisfied with my purchase?

• Your satisfaction is our priority. Contact us if you're not completely satisfied with your order, and we'll work to make it right. You can see more about our returns & refunds here.