Privacy Policy
This Privacy Policy outlines how Against the Grain Coffee collects, uses, maintains, and protects information gathered from users ("Users") of the Against the Grain Coffee Shopify Store website.
Personal Identification Information:
We may collect personal identification information from Users when they visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or engage in other activities on our site. Users may be asked for their name, email address, mailing address, phone number, or other relevant details. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities.
Non-personal Identification Information:
We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our site, such as the operating system and the Internet service providers utilized.
Web Browser Cookies:
Our site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.
How We Use Collected Information:
Against the Grain Coffee may collect and use Users' personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.
- To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
Protecting Your Information:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
Changes to This Privacy Policy:
Against the Grain Coffee has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms:
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us:
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at hello@againstthegraincoffee.com.
This Privacy Policy was last updated on 19/12/23.